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Frequently Asked Questions
Everything you need to know about WaveOrder.
WaveOrder is built for restaurants, cafes, retail stores, grocery shops, jewelry stores, florists, salons & beauty studios, and Instagram sellers. Each business type gets a tailored storefront experience with features designed for their specific needs.
No! WaveOrder works with your regular WhatsApp or WhatsApp Business app. Orders come directly to your existing number without any API setup, verification, or per-message fees.
Customers browse your mobile-optimized storefront, add items to their cart, and place an order via WhatsApp or directly through your store. You receive the order instantly and can manage it from your admin dashboard.
We offer three plans: Starter ($19/mo or $16/mo yearly) with up to 50 products and 1 store, Pro ($39/mo or $32/mo yearly) with unlimited products, up to 5 stores, and full analytics, and Business ($79/mo or $66/mo yearly) with unlimited stores, team access, custom domains, and API access. All plans include a free trial.
Absolutely! WaveOrder is perfect as a link-in-bio store. Share your catalog link in your Instagram bio, stories, or posts. Followers can browse your products and order directly through WhatsApp.
You can accept cash on delivery, bank transfers, or integrate with payment gateways like Stripe. You handle payments directly with your customers — we don't take any commission or cut from your sales.
Yes! Pro plan supports up to 5 stores and Business plan offers unlimited stores. Create separate catalogs for different locations, brands, or product lines — each with its own link, branding, and settings.
All plans include WhatsApp ordering, mobile-optimized storefronts, custom branding, CSV product import, multi-language support, and analytics. Higher plans add delivery scheduling, inventory management, team collaboration, custom domains, and REST API access.
Most businesses have their storefront live within 5 minutes. Just sign up, add your products (manually or via CSV import), connect your WhatsApp number, customize your branding, and share your link. No technical knowledge required.
Yes! WaveOrder supports multiple languages for your storefront including English, Albanian, Greek, Spanish, Italian, French, German, Portuguese, and more. Your customers can browse your store in their preferred language.