We're Here to Help
Have questions about WhatsApp ordering? Need help setting up your catalog? Want to schedule a demo? Our support team is ready to assist you.
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours
Frequently Asked Questions
Everything you need to know about WhatsApp ordering
No! WaveOrder works with your regular WhatsApp or WhatsApp Business number. Orders come directly to your existing WhatsApp without any expensive API setup.
Customers browse your online catalog, select items, and click 'Order via WhatsApp'. This opens WhatsApp with a pre-formatted order message ready to send to you.
You can add products manually through our dashboard, upload your entire menu via CSV file, or integrate with your existing systems through our API (Upon Request).
You can accept cash on delivery, bank transfers, or integrate with payment gateways like Stripe, PayPal, and Others depending on your region.
Yes! You can customize your catalog with your business's colors, logo, and branding to create a professional experience that matches your brand.
Yes, you can track inventory levels and toggle items on/off when they're out of stock. Our dashboard shows you real-time inventory status.
Most businesses have their catalog live within 30 minutes. Our setup wizard guides you through each step, from adding your WhatsApp number to uploading your first products.
Not at all! WaveOrder is designed for restaurant owners, not developers. If you can use WhatsApp, you can use WaveOrder. Our interface is intuitive and user-friendly.