Your business, connected.

From firstmessage torepeat customer.

Your storefront, orders and service requests.
Connected through WhatsApp. Made simple.

Shops, social sellers, food businesses and services.

A little more connected
A calm salon interior with backlit mirrors
STUDIO NINEGood hair. Your time.
formandfield.waveorder.app
FORM & FIELDObjects for everyday.
Cobalt blue leather tote bag on a Form and Field online storefront
The everyday tote€68

A little room for everything.

Cobalt
F
Form & FieldBusiness account
TODAY
Love this. Can I order the tote?
Of course. Here’s your order
to review.
The everyday toteCobalt · €68
Type a message…
Service request
Cut & styleStudio Nine · 60 minutes
One conversation. A clear next step.

From conversation to action

A conversation is
just the beginning.

Bring the next step into focus. An order, a quote or a service request, all in one place.

  1. 01
    Share something worth opening.

    Your products, menu or services. One simple link.

  2. 02
    Keep the details together.

    See what’s requested, what’s agreed and what’s next.

  3. 03
    Make the next visit easier.

    Bring customer history into the next conversation.

Your WaveOrder workspace

A little more in order

Today

The details are here. The next move is yours.

The everyday toteAna Silva
Awaiting review
The morning favouriteRiley Chen
Accepted
The care collectionJordan Kim
Ready for pickup
AS
Ana Silva

Returning customer · Everyday tote

Clear status. Customer context. You’re in control.

Less feature grid, more business clarity

Sell faster

Give customers a polished way to choose before they message.

  • Catalog builderproducts, photos, categories
  • Variants & add-onssizes, colors, modifiers
  • Appointments & bookingfor services and salons
  • QR code & linkmenus, counters, bio

Fulfill cleaner

Turn messy chats into a real-time operation.

  • Live order dashboardkitchen display, no refreshing
  • Delivery & dispatchassign drivers, order status page
  • Order statusesnew, preparing, completed
  • WhatsApp updatesone-tap WhatsApp messages, automatic email updates

Grow with control

Win repeat customers and scale — without losing ownership.

  • Loyalty & campaignsstamp cards, WhatsApp broadcasts
  • Reorder & upsellscoupons, cart recovery, reviews
  • Multi-location & teamroles, 2FA, custom domain
  • Reports & analyticsrevenue, scheduled summaries

Keep WhatsApp, remove the messy parts

The channel your customers already use, without what makes it hard to run.

Manual WhatsApp

  • Customers ask the same product, price and delivery questions again and again.
  • Orders arrive without quantities, addresses, notes or payment method.
  • No structured catalog, customer history, inventory view or order board.

Delivery apps

  • Commission eats margin on every order.
  • The marketplace owns the customer relationship and discovery surface.
  • Less control over branding, repeat customers and direct follow-up.

WaveOrder

  • Your own catalog, QR or link, branding, customers and WhatsApp number.
  • Structured orders with items, notes, address, payment method and total.
  • No customer app, no marketplace commission, no WhatsApp Business API required.

One link, every channel

Put the catalog everywhere
customers already look.

One link and one QR code, wherever they already find you.

Products and services

The same system works
for WhatsApp booking.

For service businesses the pricing stays the same. Only the words change.

For shopsProductsBurger, dress, skincare set
For servicesServicesHaircut, massage, consultation
For shopsOrdersItems, delivery, customer notes
For servicesAppointmentsDuration, staff, requested time
For shopsWhatsApp orderingConfirm and fulfill
For servicesWhatsApp bookingConfirm and remind

Same plans, same price. Nothing extra to buy for a service business.

Plans that grow with the business

Every new account starts with a 14-day Pro trial. No card required to start.

Pro

Real daily sellers

$49/mo

  • Unlimited products
  • WhatsApp checkout + order list
  • Delivery / pickup + dispatch + order status page
  • Appointments & booking
Start free trial

Business

Multiple locations

$199/mo

  • Everything in Growth
  • 3 locations
  • Unlimited team · roles · 2FA
  • Multi-location dashboard
Start free trial
Every feature, yearly prices and Scale for 20+ locations.View pricing
AS
Ana SilvaCustomer since August
Returning
LAST ORDERThe everyday tote
PREFERRED CHANNELWhatsApp
Something she already loves.Cobalt · One everyday favourite
Their favourites. One link away.

The next visit starts here

First-time buyer.
Familiar face.

The best customer experience doesn’t end with an order. Bring the context forward, so the next conversation feels effortless.

  • Customer history, ready when you need it
  • Simple links to order their favourites again
  • Follow-ups that fit your business
See the return journey

Automatic follow-ups depend on connected WhatsApp
and the customer’s messaging permissions.

Good questions. Simple answers.

A few things you
might be wondering.

Not covered here?

Send us a message through the contact form or by email, and we get back to you within 24 hours.

Talk to us
Do I need WhatsApp Business API?

No. Orders come straight to your existing WhatsApp number, with no API setup and no per-message fees. Reminders, campaigns, cart recovery and the inbox are different: those messages send from WaveOrder’s WhatsApp number, not yours.

Can I use my existing WhatsApp number?

Yes. That is the main point: customers can keep messaging the number they already know.

Do customers need to download an app?

No. Customers open a catalog link or QR in the browser, choose items, and continue through WhatsApp.

Do I pay commission on orders?

No. You pay a monthly plan and keep what you sell — no commission on orders, and no transaction fees today. Every new account starts with a 14-day Pro trial.

Can I accept cash?

Yes. Cash on delivery, on pickup or on completion is the default at checkout. Card payments and Klarna are available too, set up with our team.

Can I use my own domain?

Yes, on the Business plan. Point your own domain at your storefront and customers never leave your brand.

Can I import products?

Yes. Import your catalog from a CSV file, so you are not adding products one at a time to get started.

Is it only for restaurants?

No. Restaurants are the easiest example, but the same catalog/order flow can support retail stores, social sellers, groceries, and salons.

Your business.
A better way to keep it moving.

Find your flow. See how it feels. Make it yours.